What does working with me look like?
I want to be in long-term collaborative partnership with entrepreneurs, virtually. Technology allows me to conduct business on your behalf as if I was in your office or physical location. One important benefit is that I am also a small business owner. I have my own office, my own equipment, my own benefits – that means you only pay me for the time I actually spend working with you.
My commitment is to operate as a partner within my working relationships. The virtual environment requires ongoing communication, reliability, and honesty. I will always try to solve the problems, proactively when possible and keep your interests and goals at the forefront.
I am a member in good standing with the Canadian Association of Virtual Assistants (CAVA), where I have access to many other VA’s and resources to help us be the most efficient we can be.
I am not an expert in everything, but I am wiling to adapt and learn programs, systems, software, and other aspects of your business. I never want to enter into a relationship that is not mutually beneficial.
Please note that I practice confidentiality at all times regarding current and former clients.
Please note: I only work with Canadian business owners due to insurance.
Pricing
I prefer to work with you to determine the best package for your needs, but for new clients, I require that payment is made in advance. This is simply to protect me as a business owner.
What’s next?
Think I might be just what you need? Set up a free discovery call with me or send an email to ask some more questions.
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Health & Wellness Professionals
• Not enough hours in your day because your business is thriving?
• Need support with the daily operations & special projects?
• Need support for your clients?
• Need support for your team?
• Have you reached your limit to grow because you are trying to do "all the things"?
With 20+ years working in healthcare I can provide the support you need!
How can I support your clients and your team?
• Onboarding for new clients & team members
• Being a warm & friendly voice either over the phone or via email
• Plan fun & educational team meetings
• Reviewing incoming resumes & pre-screening qualified applicants
How can I support your business?
• Invoicing clients & following up on payments
• Transcribing session notes
• Email & calendar management
• Troubleshooting technology issues
• Develop systems
• Assist with course creation
• Creation of newsletters
• Creation & scheduling of social media graphics
• Updating website
• Collecting testimonials
• Assist with course creation
Added Bonuses
• I am able to provide education to your clients or team on dementia as I have been an educator & facilitator for both those living with a dementia & their care partners (family and paid).
• I can also help you with personal tasks like researching service providers, scheduling appointments, booking camps, etc
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Aging and Dementia Support Professional
• Do you have a loved one living with a dementia?
• Are you a person living with dementia?
• Or do you have an aging person in your life with appointments & services to coordinate?
With 20+ years working in healthcare, and with those living with a dementia, I can provide the virtual support you need!
How I can support you:
• Setting up and managing calendar of appointments
• Need to keep other members of the care team informed of appointments - I can set up a shared calendar everyone can access.
• Coordinating & communicating with your care team
• I am able to provide education to your clients or team on dementia as I have been an educator & facilitator for both those living with a dementia & their care partners (family and paid).
• I can also help you with personal tasks like researching service providers, scheduling appointments, booking camps, etc
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Course Creators
You have a skill or topic that you want to teach others. You want to become known for amazing courses, but there is a lot more to it than that! You don’t have to do “all” the things yourself.
I help course creators with:
• Researching topics (collecting statistics, quotes)
• Brainstorming sessions
• Proof-reading content
• Creating slide decks and learner materials
• Creating topic/content timestamps for videos
• Uploading content to LMS
• Monitoring and following up on registration/payment
• Sending out materials and reminders
• Creation of and sending out of certificates
• Feedback survey creation and management
• Creating newsletters
• Creating Social Media Graphics
• Collecting testimonials/wins/reviews
• Community Management (Facebook or private community for learners): responding to questions, engaging with learners, scheduling posts and more!
• For live virtual course offerings: support during session (i.e.: admitting participants, monitoring chat, assigning breakout rooms, launching polls, etc).
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Administrative and General Clerical Support
• Proofread slide decks, emails, landing pages, blogs and other copy
• Write and or schedule newsletters
• Creating spreadsheets (excel or google sheets)
• Basic Bookkeeping including preparing payroll
• Hiring assistance
• Client invoicing
• Meeting management
• Email management
• Draft letters and emails
• Transcription
• Data entry
• Manual Preparation: Standard Operating Procedures; Policies and Procedures
• Basic graphic design
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Customer/Client Support
• Responding to customer inquiries via email or phone calls
• Reaching out to leads
• Scheduling client meetings
• Preparation and sending of materials to new clients
• Develop/manage client database
• Implementing the use of a CRM
• Sending thank you cards and other mailouts for holidays
• Client Invoicing
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Personal Assistant & Lifestyle Management
Need some help with your personal life as well?
I am happy to help in many areas of life such as:
• Scheduling appointments
• Making reservations
• Travel arrangements and coordination
• Birthday reminders
• Holiday planning
• Booking campsites for your precious time off
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Virtual Event Support
• From registration to feedback and most things in between.
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Research
• Research new apps and software
• Planning conferences, vacations, and more.
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Miscellaneous
Have another project or task you need help with?
Set up a time to chat and let’s see if we can work together!
Programs I am familiar with:
Quickbooks (some knowledge)
Microsoft Office 365/Google Workspace
Google/Microsoft forms and Survey Monkey
Jane App
Squarespace/Wix (and a little tiny bit of WordPress-I am learning!)
LastPass/1Password
Trello
Canva
Zoom/Teams
And many others - I am someone who believes in learning programs that my clients use so there are others I have no doubt learnt since I wrote this list! I am also happy to prepare training for you/your team for programs I know well.